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docs: iOS notifications in FAQ (#4879)

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* docs: iOS notifications in FAQ

* Update FAQ.md
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Narasimha-sc 2024-09-21 20:34:13 +00:00 • committed by GitHub
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docs/FAQ.md
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@ -148,14 +148,20 @@ Check battery settings for the app - it should be set to Unrestricted.
For some devices, there may be additional options to prevent the app from being killed - e.g., on Xiaomi you need to enable Auto Start setting for the app. Please consult https://dontkillmyapp.com site for any additional settings for your device.
**iOS notifications failed to initialize correctly**
**Why my notifications aren't working on iOS**
Check the color of the bolt icon next to Notifications in app settings - it should be green.
If it's not, please open notifications, disable them (choose Off / Local), and then enable again - you should do it when you have Internet connection.
Check if your push server has been restarted at time of the issue (Notifications -> Push server) at https://status.simplex.chat if it has been restarted, you may not receive notifications from that time.
If device was offline, you may need to open the app to start receiving notifications.
If the above didn't help, the reason could be that iOS failed to issue notification token - we have seen this issue several times. In this case, restarting the whole device should help.
In some cases notifications may still not work, iOS notifications are hard to do right in a decentralized app, we will be improving them soon to be more reliable.
**Messaging server or notification server is under maintenance**
Please check the current status of preset servers at [https://status.simplex.chat](https://status.simplex.chat). You can also connect to status bot via QR code on that page - it will send the updates when the server is offline for maintenance, and also when the new versions of the app are released.